Refund Policy

Paid plans (Starter and Pro) are billed monthly in advance and renew automatically until canceled. Payments are processed by Paddle.com Market Ltd, our merchant of record — Paddle handles your payment method, invoicing, and applicable taxes.

You can cancel a paid plan any time from your dashboard's billing management page. Cancellation stops future renewals, but you keep access to your plan's features until the end of the billing period you already paid for — we don't prorate or refund the unused portion of a current period.

If your subscription lapses (cancellation takes effect, or a renewal payment fails) and you're over the Free plan's limits, we keep your existing sources and destinations working for a 5-day grace period and email you about it. If you haven't resubscribed by the end of that window, whatever exceeds the Free plan's limits is deleted.

We don't offer refunds for partial billing periods or unused usage. If you believe you were charged in error, experienced a technical issue that prevented you from using the service, or have another exceptional circumstance, email zasd9517532@gmail.com within 14 days of the charge — we review these requests case by case.

Approved refunds are issued by Paddle, our merchant of record, back to your original payment method. Processing times depend on your bank or card issuer.

Questions about this policy? Email us at zasd9517532@gmail.com.